Terms & Conditions

These Terms and Conditions govern any transaction between Victoria Jane and our customers:
By accessing this website victoriajane.co.nz and its associated subdomains you agree to comply with and be bound by the following terms and conditions of use, which govern Victoria Jane’s relationship with you in relation to this website. You also agree to be bound by all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws.

Terms and Conditions of Purchase

We are a New Zealand owned and operated business. All transactions are billed in New Zealand dollars (NZ$) and other than in New Zealand, exclude local taxes.
We reserve the right not to supply product if we feel that the selected products are not in accordance with the specifications provided by your beauty technician or may put you at some risk.
By completing the online order form, you agree to accept shipment for the selected product, and agree to pay by the method indicated on your order form.
By completing the online order form, you agree and accept that you are the person responsible for the credit card and accept responsibility for all charges made on our site by your card.
Offers, promotions and specials cannot be used in conjunction with any other offers, promotions or specials.

Victoria Jane Terms and Conditions:

Offers cannot be used in conjunction with any other offer or voucher. Individual package Term and Conditions may apply.

Returns Policy:
Please contact info@victoriajane.co.nz if you feel there is a need to return a product.

Defective Product:
If you have a problem with any product purchased from us at any time, please let us know. If your product is determined to be defective by the manufacturer, we will replace it.
Shipping times:
All shipping indications on this website are based on average shipping times for the stated product, where customers have supplied the correct information. We intend to meet these shipping schedules but will not be held responsible for any delays due to incomplete information, courier deliveries, or product shortages.

Website Terms and Conditions

All health and beauty information on this website is provided solely for education purposes and is subject to change without notice. Because this site, and all content comprising the site, is for educational purposes only, there is nothing on the site that should be used as a substitute for medical advice, including advice about hair, beauty, nail, and skin care and/or any issues related to hair, beauty, nail, and skin care.  Access and use of this website are completely voluntary and is the sole risk of the user.
Your use of any information or materials on this website is entirely at your own risk, for which Victoria Jane, and its directors and employees shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
When you register as a customer with Victoria Jane you are responsible for safeguarding your own password, including, but not limited to, the responsibility to not improperly disclose or allow the disclosure of your password to unauthorized persons. If you suspect that your password has been compromised, please notify Victoria Jane immediately.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.
All rights reserved. No part of this site may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, or recording without prior permission in writing.